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Client Story
World: Americas
A High-Scoring Training Solution
Retail Banking
A Customer-Centric History ... and Future
Communication
A Clear Path to Customer Centricity
Technology
56 companies, 19 countries = Millions in Travel Savings
Retail and eCommerce
$3 Million in Savings Through Contact Center Optimization
$10 Million with Streamlined Debt Collection Strategy
World: Asia-Pacific
Energy Firm Lights Its Future with Customer Strategy
Consistency Drives Efficiencies
Customer Focus You Can Take to the Bank
Customer Issues Made Simple With Expert Multilingual Associates
Providers
Providing Rapid Contact Center Assistance During Disaster Relief
Crystal Ball, No – Predictive Analytics, Yes