Client Stories

From zero to hero

A utility company transformed its customer service with a self-help solution

AMA makes the most of its keywords

Our client was looking to understand which non-branded keywords played the biggest role in the research and education process. We provided data that helped our client identify and remove those terms.

Energy firm lights its future with customer strategy

Our client was trying to find a way to improve customer loyalty. We helped define a new customer experience strategy and roadmap by defining a consistent CX

Off-site IT for on-site ROI

A global retailer operated by the U.S government and veterans was experiencing robust growth in its online presence. We helped implement a solution that helped reduce our clients' costs.

150-year-old utility meets modern communication

A major energy company was saddled with old communications systems based at one facility. We designed a new decentralized communications infrastructure

Centralized solution, local control

Our client was stuck with outdated technologies that were keeping them from being able to satisfy their customers' needs. We helped by implementing a new VoIP platform.

Three months. One shiny new CRM. Zero data loss

A large U.S. government agency was frustrated with the limitations of its outdated CRM. In just 90 days, we helped our client implement a superior, modern CRM solution.