Client Stories

Workforce optimization model cuts costs estimated $9.5M annually

Proactive Solution approach and a culture of accountability save 40%, improve service levels 75%

Proactive partnership boosts CSAT at fast-growing startup

TTEC Agility met brand’s early needs – and we keep growing together

Ready, set, launch: Emerging insurtech builds a brand-new support operation

A new insurtech firm needed a strategic partner to help build its customer support from the ground up

Fintech firm retains at-risk customers with proactive outreach and simplified experiences

TTEC helped a hypergrowth fintech firm respond to more customers in less time and generate more qualified marketing leads using our digital sales expertise and industry know-how

CX experts maximize the customer experience for hypergrowth fitness brand

TTEC extended and enhanced a rapidly growing company’s overtaxed customer support with expertly trained associates, powerful customer insights, last mile support, and more.

Eliminating major pain points in no time

A DTC company quickly tackled a rapidly growing backlog with the help of an experienced partner

Sophisticated Analytics Delivers the Goods

Customer analytics helps gather actionable insight and drive impressive sales growth

Making the last mile count

Proactive and insight-driven customer support delivers an exceptional service experience for a hyper-growth brand