TTEC EMEA Blog

3 deal breakers when working with a CX outsourcer (and 5 must-haves)

A traveller’s take: Rwanda is ready for business

TTEC celebrated as innovative thought leader for AI-enhanced Let Me Know solution

Insurers embrace richer CX, agility for strength and growth

Humanising AI takes centre stage at Mobile World Congress

4 challenges facings startups in 2024 (and how investing in CX can help)

With AI giddiness gone, 2024 shapes up as a year of action

AI holds huge CX potential for automotive brands in 2024

Retailers: Balance AI with a human touch for CX success in 2024

Improve financial services CX in 2024 by understanding customers better

CX Trends: In 2024, it’s time to look at the bigger picture

Impact sourcing vs. impact strategy: It takes both to truly make a difference