Welcome to
TTEC Rwanda
Welcome to
TTEC Rwanda
High-quality talent for inbound service, back-office, and tech support.
Rwanda is emerging as a desired location for companies looking to expand customer service solutions into central Africa. The country has undergone expansive public and private investment in its infrastructure, expanding its wireless, internet, and fiber optic cable capabilities, and now ranks as one of the top African countries in network readiness. Rwanda benefits from continued public-private investment in education and job training. Programs focus on improving language skills, particularly English, in business training for sectors that include finance, and hospitality, and in technical and computer skills. Multinational companies operating in Rwanda find ample, high-quality talent for many in-demand services such as for inbound service, back-office, and tech support.
Ready to launch your career with TTEC?
See our open positionsRwanda Locations
Kigali
Kigali
KN 5 Rd,
Gasabo Distrcit,
Remera Sector,
Rukiri I cell,
Gisementi Village
RWANDA
More insights from TTEC
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CX Trends for 2024
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4 reasons why you should use the right CX partner
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Customer support helps slash wait times by 97% during open enrollment
TTEC empowered a health benefits company to handle more calls, better and faster
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Expert B2B collections approach recovers €5M in 90 days
A humanised collections strategy delivered fast results
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Rwanda Tech & BPO Summit: A roadmap to positive impact
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A traveller’s take: Rwanda is ready for business
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Providing Rapid Contact Centre Assistance During Disaster Relief
After a massive flooding, when more than half a year’s worth of rain fell in the span of just three days, we stood up a 191 person contact centre to help the Red Cross support the flood victims.
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No Time to Lose
We set up hotline support service through 10 locations, including three new pop-up sites. TTEC got these sites ready to go, with technology in place, within just one week.
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A Healthy Dose of Culture
Leading lifestyle brand builds empathy among associates to strengthen member relationships.
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Driving Lease Loyalty
A global auto manufacturer uses data analytics to increase lease renewals and new vehicle sales.
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Consistency Drives Efficiencies
A technology manufacturer linked NPS to customer touch points to increase accountability and satisfaction.
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A Clear Vision Spurs Sales and Service
A near-shore team of brand ambassadors help guide online customers through the sales and service journey.
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Career Opportunities
Whether you like working with clients, customers, or in a business support role, we have a position you’ll rock.
See our open positions