High-quality talent for inbound service, back-office, and tech support.

Rwanda is emerging as a desired location for companies looking to expand customer service solutions into central Africa. The country has undergone expansive public and private investment in its infrastructure and benefits from continued public-private investment in education and job training.

We’ve developed a contact center staffed by highly skilled, digitally savvy, motivated employees well-versed in AI and CX to deliver meaningful results to clients along with time-to-competency, enhanced CSAT results, and higher tenure and retention.

Innovation and multilingual support are the cornerstones of TTEC Rwanda’s operations. This site can support customer service, tech support, IT and other digital innovation with multilingual support including English and French voice with expansive back-office services.

Ready to launch your career with TTEC?