November 1, 2019 Case Study Financial Technology Fast-growing fintech achieves fast CSAT improvements A hypergrowth fintech scaled its customer support with a digitally enabled team-based approach and emphasis on data security
October 25, 2019 Cheat Sheet Be a Hero With a Customer Experience “Supersite” Harness your CX power in one dedicated space.
October 24, 2019 Blog 4 Ways to Define Your 5G Customer Experience (Before a Competitor Does It for You)
October 16, 2019 Toolkit Key Questions to Ask Every Potential Sales Outsourcing Provider The right sales outsourcing partner can help you perfect your sales pitch and sell to your sweet spot all day, every day.
October 11, 2019 Blog Is a Cloud Contact Center Partner Right For You? Ask These 5 Questions to Find Out
October 11, 2019 Trends Report Travel and Hospitality 4 New Rules of Travel Modernize travel and hospitality for today’s customer