This site uses cookies and by using the site, you are consenting to this. Learn why we use cookies and how to manage your settings. Privacy Policy
Customer Strategist Journal
Technology
Dell's Commanding Social Presence
Motorola Harnesses New Media to Rebrand a History-Rich Company
Media
Taking the Leap From Social Media to Social Engagement
Payers
Creating a Social Media Agenda for Healthcare
The Key to Becoming a Social Organization
The Future Impact of Social Media
Developing a Strong e-Social Ethos
Meet Today’s Social Customer
How Does Your Social Strategy Stack Up?
Empowering Customers to Become Evangelists
The C-Level Executive’s Greatest Asset: Information
Multichannel 101
Creating a Data-Driven Loyalty Strategy
Get Better Insight Faster
Rightsizing Bank Staff Leads to Customer-Centric Growth
A Segmentation Framework That Works