January 6, 2016 Customer Strategist Safelite AutoGlass Gives Data Insight a Seat at the Table The glass repair and replacement company transformed its customer experience with data.
January 6, 2016 Customer Strategist Real-time Marketing Is Only the Beginning Data-driven contextual marketing represents the next step of marketing maturity.
January 5, 2016 Customer Strategist Customer Insights Begin With Customer Data: Get a 360-degree View of Your Customers
December 17, 2015 Blog Automotive Through the 2015 Rearview Mirror: Automotive Trends That Impact the Customer Experience
December 9, 2015 Blog Property and Casualty Insurance Research: Insurance Claims Process Do’s and Don’ts
December 7, 2015 Blog Communications For Telecoms, These Three Automation Benefits Mean a Better Customer Experience