January 14, 2024 Case Study Healthcare Expert flexibility A wellness brand elevates its omnichannel member experience with a nimble and expert support staff
January 9, 2024 Blog CBS News Sunday Morning: AI can be the ‘blast shield’ that makes contact center associates heroes
December 20, 2023 Blog Travel and Hospitality Travel brands: Is your CX staying 3 steps ahead of travelers? It can with AI
December 12, 2023 Blog Automotive AI is driving the automotive industry’s customer-centric transformation
December 11, 2023 Case Study Retail and eCommerce Intelligent automation reduces call transfers by 98% The right technology empowers associates to help customers faster
December 11, 2023 Case Study High Tech Reimagined workflows, tools help cut video production time nearly 40% A high-tech brand came to TTEC for help finding the perfect partner – turns out, we were it
December 6, 2023 Blog Public Sector and Government AI + people: The right mix to boost CX for public sector players in 2024
December 4, 2023 Blog Retail and eCommerce Retailers: Combat fraud this holiday season (and beyond) with machine learning
