May 9, 2023 Tips and Takeaways Media and Entertainment Gaming CX Optimized: The real end game Keep players in the game with co-op customer support
May 9, 2023 Podcast Travel and Hospitality Unexpected turbulence: Trust and anti-trust in the travel industry
April 25, 2023 Video Proactive Solutions Front-line employees and specialists to support your customers every day. Identify and solve problems. Shape your customer journeys. Create results.
April 19, 2023 Blog Healthcare Payers How to rock enroll: TTEC Healthcare CX Series plots path to signup success
April 17, 2023 Case Study Financial Services and Insurance People power AI for speedier insurance claims processing Insurtech company saves $1M in labor costs, eliminates backlog of claims and invoices
April 10, 2023 Case Study Retail and eCommerce Back-office streamlining speeds up retailer’s hiring process By deflecting email inquiries, TTEC cut resolution time by 40%
April 10, 2023 Strategy Guide Financial Services and Insurance Ease nervous banking customers with rock-solid customer support 3 CX best practices to optimize contact center operations amidst uncertainty and change
April 7, 2023 Customer Strategist Perspectives 4 signs your brand needs a partner to help level-up player experience Raise your game by tapping into expert help
