March 17, 2021 Case Study Public Sector and Government Sales and Analytics Expertise Pack Pipeline with Qualified Leads, Meetings TTEC sales experts transformed a utility company’s underperforming sales pipeline into a powerful lead generator
March 12, 2021 Case Study Automotive Proactive problem-solving increases the bottom line Through fast, collaborative actions, TTEC helped an automotive company transform a budgetary pitfall into a CX win
March 11, 2021 Blog Healthcare Payers Elevate the Member Experience While Saving Millions—Yes It Can Be Done
March 10, 2021 Blog Crash Course on Contact Center Analytics: Speech Analytics vs. Voice Analytics vs. Text Analytics
March 10, 2021 Case Study State and Local Governments Nimble COVID-19 vaccine scheduling assistance delivers rapid support When a state Health Department’s vaccine hotline struggled with overwhelming call volume, TTEC stood up a virtual contact center with 500+ associates and cutting-edge technology
February 25, 2021 Blog Healthcare Providers How to Bridge the COVID-19 Vaccine Gap with Digital Solutions + Human Expertise