September 4, 2020 Blog TTEC’s AI-powered Learning Solution Awarded Disruptive Technology of the Year Honors
September 2, 2020 Case Study Financial Services and Insurance Teaming up for maximum results A fintech firm provided better customer support and innovated faster with the help of a partner that became an extension of its brand
August 27, 2020 Case Study Hypergrowth and Startups Eliminating major pain points in no time A DTC company quickly tackled a rapidly growing backlog with the help of an experienced partner
August 24, 2020 Blog Retail and eCommerce 4 Simple Customer Experience Fixes Just in Time for the Holidays
August 19, 2020 Case Study Media and Entertainment Crack the root cause code to boost resolution rates A leader in the gaming and technology industry amplified customer loyalty by determining and correcting the root cause of 52% of unresolved issues
August 17, 2020 Case Study Healthcare Savvy hiring and training shortens handle times A retail pharmacy quickly added tenured, certified healthcare advocates to reduce repeat callers and boost OSAT during one of its busiest times of year
