Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, " The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing.
The Role of Emotions in Customer and Employee Experience | Intelligent Sourcing
Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, " The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing.
7 pillars of an Impact Strategy commitment
7 pillars of an Impact Strategy commitment
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