Colin Brogan - Director, Strategy & Operations, TTEC Digital | TTEC

September 10, 2019 Blog

Does CX Have a Multiple Personality Disorder?
August 27, 2019 Customer Strategist

Tear Up Your Old Journey Maps

Journey Management Tools are ushering in a new era of hyper-relevant CX.
March 20, 2019 Blog

Will the Right CX Transformation Please Stand Up?
February 6, 2019 Blog

The 3 Customer Journey Layers that create the most impactful CX Maps
January 15, 2019 Blog

Customer Journey Maps: Which Customer Journey Framework is Right for You?
December 6, 2018 Blog

You Need a Customer Data Strategy to Drive Your CX Effort