January 23, 2024 Blog Retail and eCommerce Upselling in the contact center? Make it part of your retail strategy
April 4, 2023 Blog Retail and eCommerce Every retailer can offer personalized CX that feels high-end (here's how)
October 5, 2022 Customer Strategist Industry Insights Thinking about nearshoring? 5 things retailers should consider
August 3, 2022 Blog Retail and eCommerce 5 things retailers should consider when it comes to nearshoring