DENVER and MANILA, Philippines, June 14, 2023 – TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global customer experience (CX) technology and services innovators for AI-enabled CX solutions, today announced its Philippines operations have earned Great Place to Work® Certification™. This was TTEC Philippines’ first year submitting for the certification, and first time receiving it.
This globally recognized certification is awarded after a thorough, independent analysis conducted by Great Place to Work and is based on direct feedback from TTEC employees. The survey measures credibility, respect, fairness, pride, and camaraderie. This recognition is indicative of TTEC’s culture that inspires associates to think big, innovate, grow, and relentlessly drive the company’s values.
“We are very proud to have earned Great Place to Work Certification, which is the result of our commitment to providing a supportive, flexible, and engaging work environment for more than 25,000 employees in the Philippines,” said Arnab Ray, senior vice president and head of APAC at TTEC. “Our world-class culture is built on the purpose that drives us, the values that guide us, and the humanity that connects us.”
Employees scored the company highly for being a safe place to work, providing appropriate resources and equipment to perform their jobs, and fair treatment regardless of gender, race, or sexual orientation. TTEC continues to innovate the employee experience with intuitive technologies to connect and empower associates.
TTEC Philippines is recognized as a Disability-Inclusive Workplace Awardee from the National Council on Disability Affairs 2022. Employees in the Philippines have access to Spectrum, TTEC’s affinity group which includes programming and support for LGBTQ+, persons with disabilities, working parents, and working students. Many employees in the country are also active in TTEC’s Women In Leadership group, a global community of women and allies that elevates women through mentorship, educational programs, networking events, and advocacy.
TTEC Canada was also recognized with this esteemed certification this year.
To learn more about TTEC’s available positions in the Philippines, and around the globe, please visit: ttecjobs.com.
About TTEC
TTEC Holdings, Inc. (NASDAQ:TTEC) is one of the largest, global CX technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next gen digital and cognitive technology, the Company’s Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company’s Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company’s singular obsession with CX excellence has earned it leading client NPS scores across the globe. The company’s nearly 65,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.