Press Releases

TTEC Named #7 on Virtual Vocations' Top 25 Employer Partners for Remote Work in 2021

TTEC jumped from #13 to #7 by leading the shift to remote work with its innovative Humanify® Cloud @home platform

TTEC EMEA Named Best New Contact Centre by the European Contact Centre and Customer Service Awards (ECCCSA)

TTEC EMEA also awarded silver medal for crisis response in partnership with Volkswagen Group UK

TTEC's Board of Directors Declared an Increase in the Semi-Annual Cash Dividend

TTEC Has Agreed to Acquire Avtex, a CX Technology Leader, Expanding Its Position as the Global Go-To-Partner for Next-Generation End-to-End Digital Customer Experience Solutions

Acquisition, once completed, will add significant scale and scope with industry-leading CX technology solutions to enable digital transformation for large enterprise and mid-market clients

TTEC Awarded with Five Stevie® Awards for Sales and Customer Service

Awards recognize customer experience excellence including women of the year in customer service and sales.

TTEC Named by Forbes Magazine as One of America's Best Large Employers of 2021

Honor includes recognition as one of the best employers for veterans, new grads, women, and diversity.

TTEC and Schwan's Home Delivery Raise the Bar on Customer Experiences

Country's largest frozen food delivery service and global CX innovator partner to rapidly deploy a new virtual contact center to meet rising consumer demand for meal delivery.

TTEC Schedules Fourth Quarter and Full Year 2020 Earnings Release and Webcast of Investor Conference Call

TTEC Named No. 2 on FlexJobs' 'Top 100 Company to Watch for Remote Jobs in 2021' List

TTEC jumped from No. 13 last year by leading the market shift to virtual contact centers with its innovative Humanify® Cloud @home platform.

TTEC Named a 2020 Best Company for Diversity Second Year in a Row by Comparably

Award based on sentiment ratings provided by TTEC employees

TTEC Helps Secure Over $8 Million to Aid 25,000 Struggling North Carolina Families in Record Time

TTEC selected to deliver rapid deployment of contact center technology and support services helping low-income families apply for COVID-19 state grant funds ahead of deadline.

TTEC Unveils New Customer Experience Trends with Release of its 2021 CX Trends Report