Press Releases

T-NOW, a New Offering from TTEC, Provides COVID-19 Business and Government Continuity and Resiliency Solutions for CX Leaders

TTEC Provides Financial Outlook Update Due to Impact of COVID-19

Withdraws guidance for 2020 due to increased uncertainty related to impact of COVID-19 Maintains a strong liquidity position and healthy balance sheet

TTEC's Board of Directors Declared an Increase in the Semi-Annual Cash Dividend

TTEC Wins Gold Stevie® Award For Technology In Sales, Plus Five Others In Multiple Categories

Awards recognize sales and customer service excellence, including two women of the year

TTEC Enters Into Strategic Partnership with Pega to Accelerate Digital Transformation Across the Contact Center

Two industry leaders combine to deliver customer success at scale.

TTEC Announces Acquisition of Serendebyte

Acquisition expands TTEC's intelligent automation solutions for customer and employee experience.

TTEC Schedules Fourth Quarter and Full Year 2019 Earnings Release and Webcast of Investor Conference Call

TTEC Named a Top 100 Company to Watch for Remote Jobs in 2020

Company marks sixth year in the Top 15 of the annual list, which recognizes companies for hiring remote workers

TTEC announces new contract win with Volkswagen Group UK and opens a new contact center in Leeds

TTEC Achieves FedRAMP JAB Authorized Status

Company's Cisco® powered cloud contact center SaaS solution fulfills government security requirements to achieve FedRAMP's Joint Authorization Board (JAB) Authorization designation.

TTEC Named to the Best Company for Diversity 2019 List by Comparably

Award derived from sentiment ratings provided by TTEC employees

TTEC Names Jonathan Lerner as President, TTEC Digital

CX industry expert will accelerate growth through the expansion of TTEC Digital's cloud-based technology portfolio.