Press Releases

New for TeleTech: The Secret to Success Using Chat to Serve Customers

Discover Strategies for Engaging Customers in Their Channel of Choice

TeleTech Recognized as a Top Global Provider of Financial Services Technology by IDC Financial Insights for Second Year

13th Annual IDC FI FinTech Rankings Include TeleTech as Top 25 Enterprise Company

Bulgarian-Based Sofica Group Rebrands as TeleTech

Customer Experience Provider to Focus on Increasing Value to Global Clients and Continued Growth in Eastern Europe

TeleTech Wins 2016 International Stevie® Award for Customer Service Team of the Year

Revana Named Successful Agency Team for TeleTech Google AdWords Program

Retailers: Here's How to Make Your Holiday Sales Sparkle

Discover Strategies for Impressing Customers With a Better Shopping Experience

TeleTech Schedules Second Quarter 2016 Earnings Release And Webcast Of Investor Conference Call

How to Get and Keep Customers in the Digital Age

Learn How to Use Data to Acquire New Customers and Deepen Relationships with Existing Ones

TeleTech Technology Introduces Second Major Release of Highly Acclaimed Cisco-Based Contact Center Solution

Sales Chat: THE Customer Engagement Channel of Choice

New Online Resource Center Shows How to Supercharge Sales Through Chat Optimization

TeleTech Achieves Leader Position in Everest Group's PEAK Matrix™ for Contact Center Outsourcing Service Providers for Second Year

Position Based on TeleTech's Expanded Global Footprint and Various Client Engagement Models That Include Stand-Alone Technology and Integrated Consulting Capabilities

TeleTech Appoints Michael Wellman as Chief People Officer

New Role Will Focus on Creating Unified People Strategy Across Company on Global Basis

TeleTech Announces Increased Share Repurchase Authorization of $25 Million