News and Press Releases

TTEC Ranked Among the Best Employers by Comparably

Ranking based on sentiment ratings provided anonymously by current employees in operations departments

TTEC's VoiceFoundry Uses Amazon Connect to Enhance Customer Experience Excellence in Canada

VoiceFoundry offers unique speed and agility with a range of services meant to exceed current customer experience demands in Canada.

TTEC Announces Plans to Hire 450 Contact Center Agents in the Kansas City region

The company is looking for customer service and licensed insurance agents for its new contact center in Overland Park.

TTEC Named to the “Best Workplaces 2021” list by CompuTrabajo

Ranked #1 in the Telemarketing and BPO Sector proving TTEC’s commitment to its employees

TTEC Launches AI-Enabled Diversity Training Technology Humanify® DEI+ BOT

Humanify® DEI+ BOT provides a measurable and meaningful way for companies to train employees on bias and inclusion

TTEC Schedules First Quarter 2021 Earnings Release and Webcast of Investor Conference Call

TTEC Chief Information Officer Chandra Venkataramani awarded CIO of the Year® ORBIE® by ColoradoCIO, in partnership with Denver Business Journal

Honor reflects Venkataramani's leadership in transitioning 43,000 employees across the globe to work-from-home environments in less than three weeks due to pandemic

TTEC Increases its Credit Facility to $1.2 Billion

TTEC Named #7 on Virtual Vocations' Top 25 Employer Partners for Remote Work in 2021

TTEC jumped from #13 to #7 by leading the shift to remote work with its innovative Humanify® Cloud @home platform

TTEC EMEA Named Best New Contact Centre by the European Contact Centre and Customer Service Awards (ECCCSA)

TTEC EMEA also awarded silver medal for crisis response in partnership with Volkswagen Group UK

TTEC's Board of Directors Declared an Increase in the Semi-Annual Cash Dividend

TTEC Has Agreed to Acquire Avtex, a CX Technology Leader, Expanding Its Position as the Global Go-To-Partner for Next-Generation End-to-End Digital Customer Experience Solutions

Acquisition, once completed, will add significant scale and scope with industry-leading CX technology solutions to enable digital transformation for large enterprise and mid-market clients