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Behind the scenes of great gaming customer support

More insights from TTEC

  • Four men in a sports bar celebrating
    February 6, 2025 Case Study Media and Entertainment

    90% QA and off-the-charts AI adoption uplift player interactions

    Gaming company takes contact center nearshore for a cost-effective workforce that ramps up and down as demand fluctuates

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  • CX Automation Trends 2025
    January 2, 2025 Trends Report

    Top 3 trends for elevating CX with automation in 2025

    Harness the full potential of AI and other tools to deliver next-level experiences

    Read the trends report
  • Infographic showing CX priorities over a 4-year period
    December 10, 2024 Blog

    TTEC poll: Employee engagement top CX priority for 2025

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  • Tree against the backdrop of a colorful sunset
    December 6, 2024 Blog Healthcare

    Hopes for healthcare CX in 2025: Why I defy the cynics

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  • Illustration of a young woman jumping through a portal in the middle of a city sidewalk
    December 3, 2024 Customer Strategist Outlook

    The CX future starts now

    Hit the ground running toward great customer experiences

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  • Woman looking at a retail website on her phone with a package in front of her
    December 3, 2024 Blog Retail and eCommerce

    CX trends 2025: 3 ways AI will transform retail experiences

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  • An elderly couple sitting and holding hands in a doctor's office waiting room
    December 3, 2024 Customer Strategist Industry Insights Healthcare Payers

    From compliance to competitive advantage: How CX impacts new CMS measures

    Proactive CX strategies key to better Star Ratings

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  • Illustration of a person skateboarding on a blue ribbon, with hands holding various devices
    December 3, 2024 Customer Strategist In Depth

    AI and analytics fuel brands' push for personalized customer journeys in 2025

    Easy, efficient, and convenient interactions set to take center stage

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  • Large group of people walking along a web of lines on the ground
    December 2, 2024 Blog

    Welcome 2025 with 3 ways to optimize fraud prevention

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  • Chefs plating food
    December 2, 2024 Customer Strategist C-Suite Strategies Healthcare

    For a taste of what makes the experience exceptional, look to Northwell Health

    Read the article
  • Woman looking at handbags on computer screen
    December 2, 2024 Customer Strategist Industry Insights Retail and eCommerce

    The future of retail: AI will be a cornerstone of CX success

    3 ways AI will help transform retail experiences in 2025

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  • CX Trends 2025
    November 25, 2024 Trends Report

    CX Trends 2025

    5 ways customer experience ushers in a new era

    Read the trends report
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