May 8, 2018 Case Study Data insight reduces churn and decreases costs B2B company identifies key customer pain points and proactively deflects call volumes
May 4, 2018 White Paper 7 Steps to Integrate B2B Sales and Marketing With Data The sales landscape has shifted. Here’s how to adapt.
April 21, 2018 White Paper Next Gen Analytics for the Contact Center Six ways analytics can propel the contact center with real business impact across channels.
April 13, 2018 Customer Strategist Overcoming Voice Assistant Relationship Roadblocks Strategies to get consumers singing their praises.
April 13, 2018 Customer Strategist How Blockchain Will Upend the Customer Experience Bitcoin may have disrupted finance, but blockchain is poised to transform many more industries.
