October 2, 2014 Customer Strategist Measuring the Return of Employee Wellness Programs Economic and customer value are key drivers of employee health and wellness program success.
October 2, 2014 Customer Strategist Retail and eCommerce Generation Y Reshapes the Retail Landscape Trying to understand Millennials or Generation Y (those born between 1980 and 2000) means deciphering a list of contradictions.
October 2, 2014 Customer Strategist Retail Banking Chegg Taps Into the Minds of Young Consumers The online retailer uses audience data to meet the needs of fickle yet valuable young adult consumers.
September 23, 2014 Blog Financial Services and Insurance Four Reasons to Get Comfortable with Financial’s At-Home Associate Service Strategy
August 28, 2014 Blog Financial Services and Insurance Financial Institutions Need a Value Proposition that Spans a Customer’s Lifetime Journey
August 1, 2014 Customer Strategist The Technology Behind Customer Engagement The technology decisions you make will influence the type of experience you create for your customers.
