September 15, 2022 Case Study High Tech Expert lead qualifying and nurturing generates $6.5M in pipeline revenue TTEC helped a software company clear a huge backlog of leads and focus on the ones that matter
September 13, 2022 Trends Report Retail and eCommerce The CX tasting menu you’ve been waiting for 5 courses to deliver a seamless dining experience, every time
September 13, 2022 Strategy Guide Retail and eCommerce Have you gotten the message? Move to messaging to keep customer conversations strong
September 9, 2022 Blog High Tech It’s time to rethink your work-from-home approach: Here are 3 reasons why
August 25, 2022 Tips and Takeaways Public Sector and Government 4 proven ways for government agencies to enhance customer experience Exceed PMA mandate targets and deliver better service at lower costs
August 22, 2022 Trends Report CCW market study on modernizing service experiences with AI & Digital, featuring TTEC
August 16, 2022 Case Study Public Sector and Government Inside sales outsourcing nearly doubles outbound calls, jump-starts growth TTEC sales reps took call volume and profit to new heights for a bulk fuel distributor
August 15, 2022 Case Study Retail and eCommerce A strategic solution to growing backlog saves company $3.5 million a year Operational efficiencies help manufacturer cut costs, reduce backlog, and decrease escalations
August 3, 2022 Blog Retail and eCommerce 5 things retailers should consider when it comes to nearshoring
July 27, 2022 Strategy Guide Jump-start revenue and engagement with sales chat 5 keys to driving conversions through digital’s fastest-growing channel
