Cloud Security and Management | TTEC

July 12, 2016 Customer Strategist

The Plight and Promise of the Omnichannel Journey

These five key approaches will put technology to work, moving organizations’ omnichannel efforts in the right direction.
March 22, 2016 Blog

Five Ways That the Next-Generation Cloud Will Lift the Customer Experience
March 1, 2016 Blog

Look at the Big Picture When Evaluating Cloud Contact Centers
December 6, 2014 Case Study State and Local Governments

Centralized solution, local control

Our client was stuck with outdated technologies that were keeping them from being able to satisfy their customers' needs. We helped by implementing a new VoIP platform.