Cara Rosner, Senior Editor Resources | TTEC

June 12, 2023 Customer Strategist In Depth

How are brands using AI to improve customer experience?

Technology is helping meet customer expectations better and faster
April 5, 2023 Blog

Want to jump-start revenue development? You need a real partner
February 24, 2023 Customer Strategist Perspectives

Changing the CX game: TTEC celebrates 40 years of innovation around customers
February 24, 2023 Customer Strategist Industry Insights Retail and eCommerce

Retailers look to the future, and see opportunities

NRF event showcases optimism amid uncertainty
February 2, 2023 Blog Retail and eCommerce

Seen and heard at NRF: Retailers eye opportunities in 2023, even amid uncertainty
January 25, 2023 Blog Travel and Hospitality

Travel CX trends: Put the info travelers need at their fingertips (and fast!)
January 20, 2023 Blog

All the customer experience trends you need to know for 2023
January 20, 2023 Blog

Is a CX reckoning coming? 3 signs that point to ‘yes’
January 17, 2023 Blog

How to level-up your B2B sales with the right tools in 2023
January 13, 2023 Blog Communications

Communications and media CX priorities for 2023 should focus on messaging, self-service
January 6, 2023 Blog

Want better CX at a lower cost? It’s time to consider nearshoring
January 4, 2023 Blog High Tech

High-tech CX trends for 2023: Empower your customers and employees through automation