TTEC Blog

Real time marketing analytics: Customer data optimization best practices

Real-time marketing adds immediacy to relevant customer interactions, especially for telecom companies.

Rules of Employee Engagement

Three Steps to Closing the Gaps in Sales Performance

Three Keys to Bridging Marketing and Sales

Helping a Technology Company Increase Revenue by $174 million

Social Media Company Uses Data to Accelerate Sales

The Untapped Potential of Unstructured Data

Five Keys to Set the Stage for New Customer Acquisition

A Wireless Provider Proves that a Multichannel Mix is the Right Mix

Four Attributes of a Frictionless Customer Experience

What Customers Expect in the Telecommunications Industry

What Customers Expect in the Automotive Industry