Welcome to
TTEC Poland

Our Krakow, Poland, location is an award-winning contact centre and home to a diverse multilingual workforce.

Poland is an industrious country with a growing and diverse economy. It offers an educated, entrepreneurial-minded workforce and is an excellent regional hub for international companies. TTEC opened its Krakow location in 2020. The Krakow team immediately provided world-class support for clients, winning numerous contact centre service awards — including Best Multilingual Customer Service in 2022. The location also provides sales support and data services. Our office is conveniently located near major highways connecting the city and region. Krakow features a wonderful blend of old and new, with historical landmarks dating back centuries yet with all modern amenities and cultural and entertainment centres.

Ready to launch your career with TTEC?

See our open positions

At a Glance

Total Seats: 350+
Training Facilities: 3
Entry- and mid-level roles are easy to fill with younger talent excited by the prospect of moving to a new company
TTEC Poland was awarded the prestigious Gold for Best Multilingual Customer Service at the 2022 European Contact Centre & Customer Service Awards (ECCCSA’s)

We're a certified Great Place to Work® in Poland

What makes a great place to work? Is it the shared purpose, the people, the growth…the fun? We believe in fostering a work environment where everyone belongs and has the tools, resources, and opportunities to do their best work. We’re honoured to share — our employees think so too!

Learn more about this recognition