Customer Acquisition
as a Service
Your ideal customers are out there. We'll help you find them before your competition does.
Customer Acquisition
as a Service
Your ideal customers are out there. We'll help you find them before your competition does.
Uncover high-quality leads and convert them quickly.
Retail is a highly competitive industry. It only takes one bad experience for a customer to switch brands. Finding loyal customers can be challenging, but it doesn’t have to be. Our Customer Acquisition as a Service solution delivers relevant offers through the right channel at the right time to increase leads and acquire new customers.
Flexible solutions to win more customers
We optimize buying journeys to acquire and engage new customers, leverage technology and analytics to deliver simple and personal experiences and align your digital marketing to increase the quantity and quality of digital leads at lower acquisition costs.
31% increase in revenue per chat and 18% NPS Improvement
READ THE CASE STUDYA unique partnership to drive ROI
We combine advisory services, a best-in-class technology ecosystem and highly-skilled digital and human workforce to form an end-to-end partnership that meets the unique needs of your business and drive high ROI.
404% return on investment and 505% revenue growth
READ THE CASE STUDYA data-driven approach
Using predictive modelling, digital technologies and live channels, our high-impact/low-risk solutions deliver predictable, scalable and profitable outcomes for Retail brands.
177% increase in Facebook-driven revenue
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4 reasons why you should use the right CX partner
Discover how to optimize your contact center operations with innovative collaboration. Today’s contact center workforce must have complex problem-solving skills, excel in people management, coordinate well with others, and possess high emotional intelligence.
4 reasons why you should use the right CX partner
More insights from TTEC
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Strategic partners bring the right mix of AI and people to boost CSAT
TTEC and Flip helped a growing retailer realize automation’s full potential
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Manual fraud investigations plummet 66%, leading to $3.5 million in savings
Improving fraud filter accuracy reduces false positives for a better shopper and seller CX
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Redefine luxury retail CX
Build lasting loyalty with exceptional, tailored experiences
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AI-powered insights (and experts putting them to work) revolutionize quality
TTEC disrupts the market with innovative, next-gen digital approach
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Winning the season: 4 ways to maintain stellar CX during volume spikes
Navigate cyclical surges easily with the right people and technology
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Empathetic retail experiences are still possible in the AI age
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Snapping up fans and sales with Facebook ads
Our client was looking to expand their presence from regional to national. We launched campaigns targeted regionally and nationally and within 2 months - revenue from Facebook increased by 177%
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Wireless sales see 45% lift to the tune of $1.5B
The SMB market is one that our client was looking to get into. They sought our help to design, deliver, and manage a solution that would capitalize on their skills across a variety of channels.
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AI-enhanced coaching sends productivity soaring 97%
Next gen QA solution boosts associate experience, customer sentiment for CPG firm
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Proactive partners brew a stronger customer experience
TTEC helped a retailer stay customer-focused as it grew
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Is focusing on the wrong metrics sabotaging your CX?
Luxury retailers need to prioritize the right channels and KPIs to thrive
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Wearable AI tech gives Tractor Supply employees instant answers
With new tool, employees gain “an expert in their ear” to help customers faster
Read the article
your customers say buy instead of bye
