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Unexpected turbulence: How brand strength translates into customer loyalty in the travel sector

Unexpected turbulence: Trust and anti-trust in the travel industry

In the first episode of our travel series, "Unexpected Turbulence," Liz Glagowski of the Customer Strategist Journal and Scott Bell, VP of TTEC's travel practice discuss how brands like Southwest Airlines and Marriott Homes & Villas use their brand strength to weather unpredictable travel industry challenges.

 
4 reasons why you should use the right CX partner for outsourcing needs
March 14, 2024 Strategy Guide

4 reasons why you should use the right CX partner

Discover how to optimize your contact center operations with innovative collaboration. Today’s contact center workforce must have complex problem-solving skills, excel in people management, coordinate well with others, and possess high emotional intelligence.

 
4 reasons why you should use the right CX partner for outsourcing needs

4 reasons why you should use the right CX partner

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