AI-enhanced CX for Customers - Meet Chloe
For customers, it’s a concierge: Gain a deeper understanding of what your customers want and personalize their experiences with journeys informed by channel, automation, and language preferences.
More insights from TTEC
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The many faces of fraud: This is no game
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Generation AI: Ian and TTEC Insights
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Richer data, human-powered context fortify payment fraud mitigation
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A wealth of CX expertise and experience
CX that delivers—without the headaches
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The invisible threat: Deepfakes and synthetic voices
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Securing trust: Tackle digital payment fraud while elevating CX
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How travel and hospitality brands can find the right talent in the AI era (even amid a labor shortage)
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Bank’s dedicated fraud team outperforms compliance goals
TTEC overdelivers on KPI targets by becoming an extension of the brand
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Global brand optimizes digital channel to drive collections efficacy
TTEC augments mobile app and messaging platform, yielding $81K savings and improved CX
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How the right tech support partner can power up your tech and comms CX
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Rapid Readiness Team mobilizes swiftly when disaster strikes
With TTEC technology, training, and talent already in place, surge support shines and citizens get the help they need
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More sales experts = higher sales during open enrollment
Performance-based program generated 73% uptick in sales conversions for regional Blue Cross Blue Shield insurer
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