AI-enhanced CX for Customers - Meet Chloe
For customers, it’s a concierge: Gain a deeper understanding of what your customers want and personalize their experiences with journeys informed by channel, automation, and language preferences.
More insights from TTEC
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Retail’s untapped CX advantage: Transform returns experiences
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The new revenue generation power duo: AI and CX
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Voice automation slashes cost per contact 50%
AI-enhanced solution leverages Alexa-like engagement to automate 33% of telehealth client’s top voice contact intents
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The many faces of fraud: This is no game
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Generation AI: Ian and TTEC Insights
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Richer data, human-powered context fortify payment fraud mitigation
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A wealth of CX expertise and experience
CX that delivers—without the headaches
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The invisible threat: Deepfakes and synthetic voices
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Securing trust: Tackle digital payment fraud while elevating CX
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How travel and hospitality brands can find the right talent in the AI era (even amid a labor shortage)
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Bank’s dedicated fraud team outperforms compliance goals
TTEC overdelivers on KPI targets by becoming an extension of the brand
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Global brand optimizes digital channel to drive collections efficacy
TTEC augments mobile app and messaging platform, yielding $81K savings and improved CX
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