AI-enhanced CX for Customers - Meet Chloe
For customers, it’s a concierge: Gain a deeper understanding of what your customers want and personalize their experiences with journeys informed by channel, automation, and language preferences.
More insights from TTEC
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Bank’s dedicated fraud team outperforms compliance goals
TTEC overdelivers on KPI targets by becoming an extension of the brand
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Global brand optimizes digital channel to drive collections efficacy
TTEC augments mobile app and messaging platform, yielding $81K savings and improved CX
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How the right tech support partner can power up your tech and comms CX
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Rapid Readiness Team mobilizes swiftly when disaster strikes
With TTEC technology, training, and talent already in place, surge support shines and citizens get the help they need
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More sales experts = higher sales during open enrollment
Performance-based program generated 73% uptick in sales conversions for regional Blue Cross Blue Shield insurer
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90% QA and off-the-charts AI adoption uplift player interactions
Gaming company takes contact center nearshore for a cost-effective workforce that ramps up and down as demand fluctuates
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TTEC Let Me Know for Contact Center Associates
A generative AI solution to improve contact center answering speed and quality
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Unlocking 2025: AI and labor trends reshape the CX landscape
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Unlock 2025: CX Opportunities You Can’t Ignore
The CX landscape is evolving fast—are you ready for 2025?
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Securing the journey: Fraud prevention for travel and hospitality
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At NRF, the future of retail runs on data and insights
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Let’s Talk AI: Up close with Google Cloud AI and TTEC
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