Video Build and Maintain Trusting Relationships with the Right CX Partner People, process, and technology strategically orchestrated to meet ever-evolving patient and member expectations TTEC Resources Video Build and Maintain Trusting Relationships with the Right CX Partner More insights from TTEC November 20, 2024 Video Generation AI: Conversational Clarity Watch the video November 18, 2024 On-Demand Webinar Colombia y el Futuro del CX Cómo y porqué las empresas líderes están aprovechando las ventajas competitivas del offshore en Colombia para la experiencia de cliente Watch the webinar November 18, 2024 Blog TTEC milestones set launchpad to CX job creation in India Read the blog post November 12, 2024 Tips and Takeaways 5 myths about BPOs – busted! The right partner can take your CX to the next level Learn more November 8, 2024 Datasheet Welcome to TTEC Malaysia Meet customer demand with Asian language support and CX excellence Download the datasheet November 5, 2024 Case Study Retail and eCommerce Strategic partners bring the right mix of AI and people to boost CSAT TTEC and Flip helped a growing retailer realize automation’s full potential Read the case study November 1, 2024 Video Generation AI: Carla and Performance Enablement Platform Watch the video November 1, 2024 Video Generation AI: Henry and RealSkill Training Watch the video October 24, 2024 Blog Media and Entertainment All in on AI: 3 winning strategies for casinos and sports betting brands to elevate CX Read the blog post October 18, 2024 Case Study Retail Banking Operating costs slashed 30%-50%, productivity doubles for banking firm Innovative quality assurance tools and efficient protocols improve the customer experience Read the case study October 18, 2024 Case Study Retail and eCommerce Manual fraud investigations plummet 66%, leading to $3.5 million in savings Improving fraud filter accuracy reduces false positives for a better shopper and seller CX Read the case study October 18, 2024 Case Study Travel and Hospitality Fraud management, AI, discipline drive $91M savings for travel company TTEC delivers 850% ROI via refined fraud filters and more expansive review/authentication of transactions Read the case study
November 18, 2024 On-Demand Webinar Colombia y el Futuro del CX Cómo y porqué las empresas líderes están aprovechando las ventajas competitivas del offshore en Colombia para la experiencia de cliente Watch the webinar
November 12, 2024 Tips and Takeaways 5 myths about BPOs – busted! The right partner can take your CX to the next level Learn more
November 8, 2024 Datasheet Welcome to TTEC Malaysia Meet customer demand with Asian language support and CX excellence Download the datasheet
November 5, 2024 Case Study Retail and eCommerce Strategic partners bring the right mix of AI and people to boost CSAT TTEC and Flip helped a growing retailer realize automation’s full potential Read the case study
October 24, 2024 Blog Media and Entertainment All in on AI: 3 winning strategies for casinos and sports betting brands to elevate CX Read the blog post
October 18, 2024 Case Study Retail Banking Operating costs slashed 30%-50%, productivity doubles for banking firm Innovative quality assurance tools and efficient protocols improve the customer experience Read the case study
October 18, 2024 Case Study Retail and eCommerce Manual fraud investigations plummet 66%, leading to $3.5 million in savings Improving fraud filter accuracy reduces false positives for a better shopper and seller CX Read the case study
October 18, 2024 Case Study Travel and Hospitality Fraud management, AI, discipline drive $91M savings for travel company TTEC delivers 850% ROI via refined fraud filters and more expansive review/authentication of transactions Read the case study