Video TTEC Assure: Because your trust is our priority The proactive partner in safeguarding your contact center operations TTEC Resources Video TTEC Assure: Because your trust is our priority More insights from TTEC October 18, 2024 Case Study Retail and eCommerce Manual fraud investigations plummet 66%, leading to $3.5 million in savings Improving fraud filter accuracy reduces false positives for a better shopper and seller CX Read the case study October 18, 2024 Case Study Travel and Hospitality Fraud management, AI, discipline drive $91M savings for travel company TTEC delivers 850% ROI via refined fraud filters and more expansive review/authentication of transactions Read the case study July 5, 2024 Blog Financial Services and Insurance Trustfall or trust fail? CX levers build loyalty for digital payments apps Read the blog post December 4, 2023 Blog Retail and eCommerce Retailers: Combat fraud this holiday season (and beyond) with machine learning Read the blog post July 7, 2023 Strategy Guide Financial Services and Insurance 3 banking fraud mitigation strategies Master the balancing act: Protection without friction to safeguard CX Read the strategy guide February 13, 2023 Blog Media and Entertainment 3 trust and safety pitfalls that can spell ‘game over’ for your brand Read the blog post July 8, 2021 Blog Public Sector and Government 4 CX changes to prepare for as the public sector embraces the cloud Read the blog post May 3, 2021 Blog 2 Ways Brand Protection Benefits Businesses and Customers Alike Read the blog post July 22, 2020 Case Study Retail and eCommerce Fraud support breaks remote training barriers One of the world’s leading online retail marketplaces needed to remotely train and deploy hundreds of trust & safety associates in an unprecedented event Read the case study June 4, 2020 Blog Data Breach Report: Credential Theft, Social Attacks Lead to Most Security Breaches Read the blog post June 3, 2020 Customer Strategist Work-From-Home Best Practices for Contact Center Longevity Tips for managing people and technology help sustain a highly productive and engaged work-from-home future. Read the article April 29, 2020 Blog 4 Security Strategies for Remote Contact Centers Read the blog post
October 18, 2024 Case Study Retail and eCommerce Manual fraud investigations plummet 66%, leading to $3.5 million in savings Improving fraud filter accuracy reduces false positives for a better shopper and seller CX Read the case study
October 18, 2024 Case Study Travel and Hospitality Fraud management, AI, discipline drive $91M savings for travel company TTEC delivers 850% ROI via refined fraud filters and more expansive review/authentication of transactions Read the case study
July 5, 2024 Blog Financial Services and Insurance Trustfall or trust fail? CX levers build loyalty for digital payments apps Read the blog post
December 4, 2023 Blog Retail and eCommerce Retailers: Combat fraud this holiday season (and beyond) with machine learning Read the blog post
July 7, 2023 Strategy Guide Financial Services and Insurance 3 banking fraud mitigation strategies Master the balancing act: Protection without friction to safeguard CX Read the strategy guide
February 13, 2023 Blog Media and Entertainment 3 trust and safety pitfalls that can spell ‘game over’ for your brand Read the blog post
July 8, 2021 Blog Public Sector and Government 4 CX changes to prepare for as the public sector embraces the cloud Read the blog post
July 22, 2020 Case Study Retail and eCommerce Fraud support breaks remote training barriers One of the world’s leading online retail marketplaces needed to remotely train and deploy hundreds of trust & safety associates in an unprecedented event Read the case study
June 4, 2020 Blog Data Breach Report: Credential Theft, Social Attacks Lead to Most Security Breaches Read the blog post
June 3, 2020 Customer Strategist Work-From-Home Best Practices for Contact Center Longevity Tips for managing people and technology help sustain a highly productive and engaged work-from-home future. Read the article