July 31, 2016 White Paper Strengthen Corporate Culture by Managing Unconscious Bias Keys to mitigating unconscious bias in the workplace
July 13, 2016 Customer Strategist Retail Banking What’s Next in Omnichannel Retail? Omnichannel retailers are experimenting with digital dressing rooms, endless aisles, and more as they move closer to u
July 13, 2016 Customer Strategist Omnichannel Excellence Is a Marathon, Not a Sprint The path to digital and omnichannel excellence is paved with incremental customer engagement improvements.
July 13, 2016 Customer Strategist Strategy and Technology Tag Team on Customer Outcomes Teams work together to create the customer path of least resistance.
July 13, 2016 Customer Strategist Public Sector and Government Deakin University: On the Path to Digital Maturity The Australian university's CIO and Chief Digital Officer discusses engagement with Millennial students.
