Resources | TTEC

January 19, 2023 Datasheet

Voice Channel Assessment Data Sheet

Optimize the voice channel in a digital-first world
January 19, 2023 Blog Public Sector and Government

Hot CX Trends for the public sector: Digital first + personalization
January 19, 2023 Case Study Travel and Hospitality

Expert back-office support helps recover 40K+ defrauded accounts

TTEC associates tackled an online marketplace’s fraud problem, saving the company $16M
January 19, 2023 Strategy Guide

Raise your voice for customer success

Optimize the voice CX channel in a digital-first world
January 17, 2023 Blog

How to level-up your B2B sales with the right tools in 2023
January 16, 2023 Customer Strategist Outlook

Catching Up to CX Industry Predictions
January 13, 2023 Blog Communications

Communications and media CX priorities for 2023 should focus on messaging, self-service
January 10, 2023 Trends Report

B2B sales trends for 2023

4 ways to jump-start growth and revenue
January 6, 2023 Video Travel and Hospitality

Prepare your customer service now for peak travel season
January 6, 2023 Blog

Want better CX at a lower cost? It’s time to consider nearshoring
January 5, 2023 Blog Retail Banking

Banking customers favor self-serve and conversational messaging when CX is on the money
January 4, 2023 Blog High Tech

High-tech CX trends for 2023: Empower your customers and employees through automation