April 13, 2022 Case Study Communications Expert sales support boosts Net Promoter Score by 110% TTEC solved a major telco company’s staffing challenge, produced higher sales conversion results, and improved the customer experience
April 4, 2022 Case Study Hypergrowth and Startups Fintech firm retains at-risk customers with proactive outreach and simplified experiences TTEC helped a hypergrowth fintech firm respond to more customers in less time and generate more qualified marketing leads using our digital sales expertise and industry know-how
January 17, 2022 Case Study Travel and Hospitality Expert support boosts hotel bookings by 20% When a major hotel brand needed to grow its new discount program, TTEC’s sales experts jump-started inside sales to engage prospects
January 7, 2022 Case Study Automotive Optimizing leads and win-backs shift sales into overdrive TTEC enabled a major automotive brand to optimize its customer outreach and win back customers with data-driven lead qualification and expertly trained sales associates
December 17, 2021 Case Study Media and Entertainment Advanced lead nurturing unlocks millions in the sales pipeline TTEC brought new life – and over $18 million in potential revenue – to a software company’s abandoned leads
September 3, 2021 Blog Outsourcing vs. managed services: Knowing the difference will save you time and money
July 30, 2021 Customer Strategist The world moves on in a new CX reality How to tackle the unusual aspects of “business as usual” in the wake of the pandemic.
July 23, 2021 Case Study High Tech Email videos capture attention, drive response rates TTEC helped a cloud technology giant stand out to SMB prospects with an innovative sales outreach strategy
April 15, 2021 Case Study Healthcare Payers Eliminate Non-Sales Calls, Drive Enrollments and Savings We helped a major healthcare provider quickly redirect non-sales calls to increase enrollment applications and improve the member experience
March 17, 2021 Case Study Public Sector and Government Sales and Analytics Expertise Pack Pipeline with Qualified Leads, Meetings TTEC sales experts transformed a utility company’s underperforming sales pipeline into a powerful lead generator
