Customer Experience Strategy | TTEC

December 12, 2022 Blog

Automation trends for 2023: Let customer intent be your guide
December 9, 2022 Blog Healthcare

New Year’s resolution healthcare won’t regret: CX/EX investment
November 30, 2022 Trends Report

CEI market study on customer intelligence and analytics, featuring TTEC
November 21, 2022 Blog

These 4 CX and EX trends should set your 2023 priorities
November 9, 2022 Trends Report

CX Trends for 2023

10 predictions shaping the evolution of customer and employee experience
October 24, 2022 Blog Retail and eCommerce

Data offers glimpses into the future that can help restaurants today
October 24, 2022 Customer Strategist Outlook

There is such a thing as a 'sure thing' when it comes to customers

Great experiences can be the foundation for growth in the coming year.
October 11, 2022 Blog Retail Banking

3 ways conversational messaging compounds CX growth for banks
October 11, 2022 Blog

Feeling lost on the road to CX transformation? Look to your North Star
October 6, 2022 Customer Strategist Industry Insights Healthcare Payers

Payers and providers can help close health disparity gaps: 3 CX tools to help

Become part of the solution when it comes to creating health equity
October 5, 2022 Customer Strategist Perspectives

It’s time to Be REAL about CX leadership

TTEC Engage CEO Shelly Swanback talks relevance, empowerment, accountability, and learning
September 30, 2022 Customer Strategist Retail and eCommerce

Case study: ThirdLove’s Secret to Getting Intimate With Customers

The online startup has upended bras with data science and is just getting started.