RPA and RDA | TTEC

December 1, 2021 Customer Strategist Retail Banking

Financial Services CX: From transactional experiences to relationship-building

Here’s how financial institutions can maintain momentum on building better customer relationships.
November 17, 2021 Blog Retail and eCommerce

2021 Black Friday guide: 5 CX strategies for retailers this holiday season
August 12, 2021 Blog

BPA vs. RPA vs. RDA, Oh My! Here are the Differences and Similarities
August 12, 2021 Blog

Break down back-office barriers and deliver better experiences
August 2, 2021 Blog

Back office vs. front office: boost productivity between both offices
May 27, 2021 Blog

Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or
November 2, 2020 Blog Communications

RPA Gets to Work at Du Telecom
September 28, 2020 Customer Strategist

Contact Center Automation = Good, Fast AND Valuable

Achieve triple digit ROI from RPA and other CX automation tools.
July 14, 2020 Blog

4 Questions to Decide if Contact Center Outsourcing is Right for You
July 9, 2020 Case Study Communications

Intelligent automation quickly crushes average handle time

A combined force of humans and technology created immediate results
June 16, 2020 Case Study Public Sector and Government

Intelligent automation brings citizens closer to home

Desktop automation helps reduce the home-buying sales processes from days to hours
June 10, 2020 Cheat Sheet

Speed up ROI with CX intelligent automation