June 5, 2020 Customer Strategist Public Sector and Government Contact Tracing Success Hinges on a Balance of Humans and Technology Combine people and tech to activate contact tracing velocity.
June 3, 2020 Customer Strategist Work-From-Home Best Practices for Contact Center Longevity Tips for managing people and technology help sustain a highly productive and engaged work-from-home future.
November 14, 2019 Case Study Communications Digital transformation powered by RPA/RDA More than 200 customer-related automated processes reduce a telecom’s cost to serve
September 13, 2019 Blog Benefits of Robotic Process Automation: RPA Best Practices for successful digital transformation
