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February 8, 2023 Customer Strategist Retail Banking The Evolution of E-Commerce Bernard Luthi of online shopping giant Rakuten shares how his firm draws on digital consumer insights to personalize the customer experience and strengthen business outcomes.
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August 6, 2020 Case Study High Tech Best solution for the best customer experience Amazon Connect proved to be the contact center solution suited to inbound and outbound call traffic requirements needed at AWS HR Services
