July 9, 2024 Service Technology Support Ensure successful implementation and ROI for your technology investments.
November 10, 2023 Case Study High Tech Skilled tech support slashes hold times 93% Expert associates and the right CRM drive better, faster resolutions
September 19, 2023 Case Study High Tech The right blend of tech support and CX enables better, faster resolutions TTEC’s tech support associates help company achieve 90% CSAT
June 7, 2023 Tips and Takeaways Optimize customer experience with a tech support partner Explore 3 benefits of partnering with a CX expert
March 17, 2023 Case Study Media and Entertainment Outsourced customer support helps gaming company take control of volume surge TTEC associates made quick work of customer complaints and product replacements
February 8, 2023 Customer Strategist Retail Banking The Evolution of E-Commerce Bernard Luthi of online shopping giant Rakuten shares how his firm draws on digital consumer insights to personalize the customer experience and strengthen business outcomes.
June 21, 2022 Service Tech Support as a Service The end to technical difficulties. Deliver expert, empathetic tech support customers crave.
