Resources | TTEC

April 17, 2025 Blog Retail and eCommerce

Retail’s untapped CX advantage: Transform returns experiences
April 16, 2025 Cheat Sheet

3 ways to outsmart an unpredictable economy with superior CX
April 15, 2025 Blog

The new revenue generation power duo: AI and CX
April 14, 2025 Case Study Healthcare

Voice automation slashes cost per contact 50%

AI-enhanced solution leverages Alexa-like engagement to automate 33% of telehealth client’s top voice contact intents
March 27, 2025 Blog

The many faces of fraud: This is no game
March 19, 2025 Datasheet

TTEC in Africa: Driving innovation with impact

Strategic partnerships are key to successful CX innovation in Africa
March 18, 2025 Strategy Guide Financial Services and Insurance

Choosing the right BFSI CX Partner
March 18, 2025 Video

Generation AI: Ian and TTEC Insights
March 18, 2025 Blog Communications

Telecoms eye innovation and disruption at Mobile World Congress
March 17, 2025 Blog

Richer data, human-powered context fortify payment fraud mitigation
March 13, 2025 Case Study Communications

Customized coaching helps telecom giant transform care channels into revenue engines

TTEC’s innovative service-to-sales strategy leads to sales surge
March 13, 2025 Case Study Communications

Targeted outbound campaign turns abandoned carts into closed deals

TTEC’s mix of insights and offshore associates turned missed opportunities into conversions