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NEWSROOM

Award-winning customer
and employee experience

2024

  • Talent Board Candidate Experience (CandE) Benchmark Research Program

    TTEC Philippines earns the #1 spot for the Talent Board Candidate Experience (CandE) Benchmark Research Program in APAC for the second year in a row

  • HR Asia Best Companies to Work for in 2024

    TTEC Philippines is honored with back to back recognition on the HR Asia's Best Companies to Work for in Asia 2024 list

  • HR Excellence Awards 2024 Gold

    TTEC Philippines celebrates the Talent Acquisition team for their Gold in Excellence in Talent Acquisition

  • HR Excellence Awards 2024 Silver

    TTEC Philippines celebrates the Talent Acquisition team for their Silver in Excellence in In-House Talent Pipeline Strategy

2023

  • TTEC Named on INHERSIGHT's Best Outsourcing/Offshoring Companies (March 2024)

    TTEC Named#6 on INHERSIGHT's Best Outsourcing/Offshoring Companies to Work For As Rated by the Women Who Work There (Sept 23)

  • TTEC named to HR Asia's Best Companies to Work for in Asia 2023

    TTEC named to HR Asia's Best Companies to Work for in Asia 2023

  • TTEC has been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines.

    TTEC has been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines.

  • TTEC named to Comparably's annual Best Companies for Career Growth Large Companies list derived from millions of ratings from employees

    TTEC named to Comparably's annual Best Companies for Career Growth Large Companies list derived from millions of ratings from employees

  • TTEC Named a Top 100 Company to Watch for Remote Jobs in 2023

    TTEC Named a Top 100 Company to Watch for Remote Jobs in 2023

    TTEC ranks high among companies hiring remote workers for the 9th consecutive year.

2022

  • Ranked #2 out of 27 APAC companies in Talent Board's Candidate Experience Awards

    Ranked #2 out of 27 APAC companies in Talent Board's Candidate Experience Awards

  • 2022 Asia-Pacific Stevie Awards Winner

    TTEC Awarded with 2 Gold Stevie®️ Sales & Customer Service Awards for Innovation

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2021

  • TeleTech recognized by GradPhilippines as one of this year's Top 100 Graduate Employers

    TeleTech recognized by GradPhilippines as one of this year's Top 100 Graduate Employers

    Company was chosen as the top employer in the Business Process Outsourcing sector.

  • TeleTech certified for 3rd year in a row as a Kincentric Best Employers in the Philippines

    TeleTech certified for 3rd year in a row as a Kincentric Best Employers in the Philippines

    This program adopts a rigorously researched global framework and proven data-driven methodology to identify Best Employers using three data sources—the CEO Questionnaire, the Employee Opinion Survey (EOS), and the HR Interview and audit of relevant practices.

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  • TeleTech Selected as Recruitment Team of the Year by the HRO Today Association for the APAC Region

    TeleTech Selected as Recruitment Team of the Year by the HRO Today Association for the APAC Region

    The HRO Today Association Awards is an annual program that highlights the essential work HR professionals do every day, recognizing leadership, collaboration, innovation, hard work, and commitment to people and process improvement.

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  • TeleTech named a winner of the 2021 Global Candidate Experience (CandE) Awards in APAC

    TeleTech named a winner of the 2021 Global Candidate Experience (CandE) Awards in APAC

    Company was one of 9 winners of the 2021 APAC Candidate Experience (CandE) Awards, in the TalentBoard second year doing research in this region.

  • TTEC Wins Australia Contact Center Award for “Operations People Capability”

    TTEC Wins Australia Contact Center Award for “Operations People Capability”

    This category recognises excellence in operational performance demonstrated across one of 3 core functions, including Workforce Optimisation, Performance and People Capability. People Capability includes L&D, Leadership Practices, Succession Planning and Employee Engagement.

2020

  • TTEC Wins Asia-Pacific Grand Stevie Award For CultureCX Innovation In The Philippines

    TTEC Wins Asia-Pacific Grand Stevie Award For CultureCX Innovation In The Philippines

    TTEC honoured with the highest-scoring workplace excellence entry in the Philippines for Innovative Use of Technology in Human Resources.

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  • TTEC Wins Gold Stevie® Award For Innovative Use Of Technology In Human Resources, Plus Two Silvers For CX Excellence

    TTEC Wins Gold Stevie® Award For Innovative Use Of Technology In Human Resources, Plus Two Silvers For CX Excellence

    Awards recognise sales and customer service excellence across Asia-Pacific.

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2019

  • TeleTech Recognized as a Kincentric Best Employer for the Second Consecutive Year in the Philippines

    TeleTech Recognized as a Kincentric Best Employer for the Second Consecutive Year in the Philippines

    Best Employer Award recognizes top workplaces in the Philippines

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2018

  • Best People and Culture to Drive CX Award Goes to TTEC

    Best People and Culture to Drive CX Award Goes to TTEC

    Company recognised as leader in employees and culture to drive customer experience in the Asia Pacific region

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  • TTEC Named Service Excellence Company of the Year in Asia CEO Awards

    TTEC Named Service Excellence Company of the Year in Asia CEO Awards

    TTEC wins Service Excellence Company of the Year and earns further finalist recognition at prestigious awards

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  • TTEC Named a Champion in Frost IQ: Australian Contact Center Outsourcing Market

    TTEC Named a Champion in Frost IQ: Australian Contact Center Outsourcing Market

    Industry analyst report recognizes TTEC’s strong geographic footprint and well-established delivery operations in the Asia Pacific region, along with global customer experience capabilities

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2017

TeleTech Named to List of Colorado's Top 100 Digital Tech Companies 2017

TeleTech is one of the Top 10 companies named to Colorado's Top 100 Digital Tech Companies by Built In Colorado.

TeleTech Named to Best Companies for Diversity and Team Culture 2017 Lists

TeleTech has been named to Comparably's Best Companies for Diversity and Best Team Culture lists for 2017.

Consolidated Communications and TeleTech Win Brandon Hall Group Silver Award for Best Results of a Learning Program

TeleTech was recognized with a Brandon Hall Group Silver Award for Excellence for "Best Results of a Learning Program" along with their client, FairPoint Communications, a Consolidated Communications company.

TeleTech Recognized as Leading Cisco Partner for Third Time in Past Four Years

TeleTech was recognized at the Cisco Americas Customer Care Sales Summit for distinguished achievement in three categories: Central Region Partner of the Year, Americas Cloud Contact Center Partner of the Year and Top Competitive Takeout of FY17.

CCW Excellence Award for Best Training and Development Program Goes to TeleTech

The CCW Excellence Award for Best Training and Development Program was presented to TeleTech during the 18th Annual Call Center Week Conference and Expo. The 2017 CCW Excellence Awards honor, recognize and promote individuals and teams who have made a commitment to driving superior contact center and Customer Experience (CX) performance. The awards are dedicated to recognizing world-class innovation, creativity and execution across the full spectrum of contact center functions.

Rising Star 2017 Award Recognition Goes to TeleTech

TeleTech today announced that the company is the recipient of Verint's 2017 North America Rising Star award as part of the Verint Americas Partner Awards Program.

2017 Overall Best Customer Experience Organization Award Goes to TeleTech

TeleTech has recently been named as the 2017 Overall Best Customer Experience Organization in the Asia Pacific region.

TeleTech Named to Training Industry, Inc.’s 2017 “Training Outsourcing Companies Watch List”

Training Industry, Inc.'s 2017 "Training Outsourcing Companies Watch List” includes TeleTech. Training Industry produces the list annually as part of its mission to continually monitor the training marketplace for the best providers of training services and technologies.

TeleTech Named to IAOP 2017 Global Outsourcing 100 List of World’s Best Service Providers

TeleTech has recently been named to the IAOP 2017 Global Outsourcing List of World's Best Service Providers. The Global Outsourcing 100, now in its twelfth year, recognizes the world's best outsourcing service providers.

American Diabetes Association® Designates TeleTech as Health Champion

TeleTech has achieved the Health Champion Designation from the American Diabetes Association. This designation recognizes companies and organizations that inspire and encourage organizational well-being and is part of the Association's Wellness Lives HereTM initiative.

TeleTech Positioned as a Leader in Gartner's Magic Quadrant for Customer Management Contact Center BPO, Worldwide for Seventh Consecutive Time

Gartner has positioned TeleTech as a Leader in the Magic Quadrant for Customer Management Contact Center BPO, Worldwide for the seventh consecutive time. The report, by TJ Singh, Misako Sawai and Brian Manusama, was published on March 22, 2017.

TeleTech Recognized with Three 2017 Stevie® Awards for Sales and Customer Service

TeleTech Customer Growth Services received three Stevie® Awards in the 11th annual Stevie® Awards for Sales and Customer Service. The company was recognized for Telesales Team of the Year, Sales Outsourcing Provider of the Year and Sales Growth Achievement of the Year. The Stevie® Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals.

TeleTech Named Gold Winner by Best in Biz Awards

TeleTech has recently been named a Gold winner in the Best New Product Feature of the Year in Best in Biz Awards, the only independent business awards program judged by members of the press and industry analysts. The growth services division of TeleTech, was recognized for its AQ360SM solution, a closed-loop digital marketing and sales ecosystem which enables a real-time, 360-degree view of a customer's online journey.

TeleTech Named to FlexJobs’ Top 100 Companies to Watch for Remote Jobs in 2017

TeleTech has been named to FlexJobs' annual list of the 100 Top Companies to Watch for Telecommuting and Remote Jobs. TeleTech is ranked number four out of the 100 companies that had the highest number of telecommuting job openings on the FlexJobs site in 2016.

2016

TeleTech Honored with Nine 2016 Stevie Awards for Sales & Customer Service

TeleTech was recognized with nine Steve Awards in the tenth annual Stevie Awards for Sales & Customer Service including 2 Gold, 4 Silver and 3 Bronze awards. Revana was awarded two Gold Stevies for New Marketing Solution and the Sales Operations Team of the Year. Additionally, Sofica and Revana both received Silver and Bronze awards.

TeleTech Named to Top 100 Companies for Telecommuting Jobs List by FlexJobs

TeleTech was ranked number 2 among the top 100 companies hiring telecommuters in 2016 by FlexJobs.

TeleTech Achieved Leader Position in Gartner’s Magic Quadrant for Customer Management Contact Center BPO

TeleTech has attained placement in the leader’s quadrant of the Garner Magic Quadrant for the sixth consecutive year.

eLoyalty Recognized as a Major Player in 2016 IDC MarketScape

eLoyalty, part of TeleTech Technology, has been named a major player in the IDC MarketScape: Worldwide Hosted and Cloud Contact Center 2016 Vendor Assessment.

2015

TeleTech Ranked #2 on Built in Colorado Top 100 Digital Companies List

Built in Colorado placed TeleTech second on its list of the Top 100 Digital Companies in Colorado for 2015. This list ranks digital tech employers based on local employee count and demonstrates the growth the tech industry has witnessed in the past year.

Cisco Names eLoyalty Cloud Contact Partner of the Year for Second Consecutive Year

eLoyalty was recognized by Cisco as their Cloud Contact Center Partner of the Year, Americas for the second year in a row. eLoyalty was also named Contact Center Partner of the Year in the East and West regions at the 2015 Cisco Americas Customer Collaboration Summit in New Orleans.

TeleTech Honored by Colorado Women’s Chamber of Commerce

The Colorado Women’s Chamber of Commerce recognized TeleTech for being a leader in pay equity, job creation and advancement of women at the organization’s “Champions of Change: Advocates Turning the Tide” event.

TeleTech Wins Gold Medal from Chief Learning Officer Magazine

TeleTech was honored with a 2015 Learning In Practice Award by Chief Learning Officer magazine. TeleTech was awarded a Gold Strategy Medal based on its Global Leadership Development structure redesign and new strategy that allowed the opportunity to launch two programs targeted at employee development.

IDC Recognizes TeleTech as a Top Global Provider of Financial Services Technology

TeleTech was included on the 2015 IDC Financial Insights FinTech Rankings Top 25 Enterprise Companies. The elite list features enterprise companies serving multiple industries that derive less than one-third of their revenues from financial institutions.

TeleTech Achieves Leader Position in Everest Group’s CCO Peak Matrix

Everest Group positioned TeleTech as a Leader in the Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK MatrixTM Assessment 2015. The Everest Group PEAK Matrix report examined the global CCO service provider landscape and its impact on the CCO market.

Revana Digital Named Winner of Google Partners All-Star Award

A key part of TeleTech Growth Services, Revana Digital was named a 2015 Google Partners All-Star, competing among thousands of leading agencies from around the world. All-Stars were selected for achievement in meeting specific pay-per-click goals and helping their small business customers grow through Google advertising and development utilizing search engine marketing.

TeleTech Recognized by Content Marketing Institute for “The Technology of Us”

TeleTech named the winner of a 2015 Content Marketing Award by the Content Marketing Institute in the category of Best Corporate Book. The award recognizes the company's latest thought leadership, "The Technology of Us," a collection of essays and interviews with leading authors and thinkers about technology's potential to reshape business.

2015 Colorado Business Marketing Association Gold Key Awards

TeleTech received a 2015 Gold Key award from the Colorado Chapter of the Business Marketing Association (BMA) for the redesign of its corporate website. TeleTech rebuilt the site in 2014 to leverage and showcase its new positioning as an end-to-end partner for customer experience transformation.

Top 100 Company for Remote Jobs in 2015 by FlexJobs

TeleTech was named to FlexJobs’ annual list of the top 100 companies to watch for telecommuting and remote jobs in 2015, based on analysis of over 30,000 companies and their job posting activity during the last year.

eLoyalty Selected for CIO Review Top 20 List

CIO Review selected eLoyalty for its 20 Most Promising Contact Center Technology Solutions list. This recognition was based on evaluation of eLoyalty’s capabilities in providing business transformational solutions, assisting its clients to completely revolutionize the customer experience.

TeleTech Wins Silver Stevie® in Asia-Pacific Stevie Awards

TeleTech was named the winner of a Silver Stevie® in the second annual Asia-Pacific Stevie Awards. Now part of TeleTech Consulting, rogenSi won the Silver Stevie in the International Communications category for a new induction program developed for the New South Wales Department of Premier and Cabinet.

TeleTech Wins Seven 2015 Stevie® Awards for Sales & Customer Service

TeleTech was honored with seven Stevie® Awards in the ninth Annual Stevie Awards for Sales & Customer Service including 2 Gold, 2 Silver and 3 Bronze awards. Revana received a Gold Stevie for Sales Growth Achievement of the Year and a Silver Stevie as Sales Outsourcing Provider of the Year, Sofica received a Gold Stevie for National Sales Team of the Year, and rogenSi received a Silver Stevie for Sales Training or Coaching Program of the Year.

2015 IAOP Global Outsourcing 100 List

TeleTech was named to the International Association of Outsourcing Professionals® (IAOP) 2015 Global Outsourcing 100® List for the seventh year in a row. The Global Outsourcing 100 recognizes the world’s best outsourcing service providers.

2014

2014 Avaya Connect Partner of the Year

TeleTech was honored as the 2014 Avaya Connect Partner of the Year for Services Innovation in the U.S. The award recognizes TeleTech for leading the way in delivering partner-hosted Avaya Cloud Engagement Solutions and focus on customer experience management.

eLoyalty Selected for CIO Review Top 20 List

CIO Review selected eLoyalty for its 20 Most Promising Contact Center Technology Solutions list. This recognition was based on evaluation of eLoyalty’s capabilities in providing business transformational solutions, assisting its clients to completely revolutionize the customer experience.

2014 Product Line Strategy Leadership Award

TeleTech was recognized by Frost & Sullivan with the 2014 Product Line Strategy Leadership Award in Contact Center Outsourcing. Frost & Sullivan’s independent analysis of the contact center outsourcing market concluded that TeleTech delivers a holistic and integrated customer-centric set of solutions that spans the entire customer lifecycle.

2014 Best Competitive Contact Center Win

eLoyalty was recognized as Best Competitive Contact Center Win during the Cisco Americas Customer Collaboration Sales Summit for providing omnichannel support, seamless integration of a legacy CRM system and 360 degree view of customer history to a large payroll processing company.

2014 Cloud Contact Center Partner of the Year

eLoyalty was recognized as Cloud Contact Center Partner of the Year during the Cisco Americas Customer Collaboration Sales Summit for driving more revenue for Cisco than any other U.S. partner and creating unique customer experiences.

2014 Gold Stevie Award® Winner

Revana Growth Services recognized as Sales Outsourcing Provider of the Year for adding a technology-fueled customer-centric focus to sales and marketing programs that proves to be the secret sauce to increase customer value, quality of service and revenue.

2014 Silver Stevie Award® Winners

Revana Growth Services recognized for Online Sales Team of the Year. Google’s customer-centric focus to online advertising sales and marketing creates a new approach for customer acquisition and on-boarding programs. Revana Growth Services recognized for Telesales Team of the Year. Leading wireless company reveals a new way to sell technically complex products to improve customer engagement.

eLoyalty Recognized by Cisco for Excellence in Customer Satisfaction in the United States

Customer Technology Services received the Customer Satisfaction Excellence Gold Star from Cisco for seventh year in a row. This designation recognizes eLoyalty for delivering outstanding customer service to customers in the United States.

 
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