October 9, 2015 Customer Strategist Staples Advantage Bets on Personalization and Convenience to ‘Make More Happen’ The company fights off disruption by engaging with customers in new ways to drive revenue.
October 9, 2015 Customer Strategist Retail Banking Pinning Hope on Personalization Through Mobile Leaders behind Turkey’s new shopping app share their personalized, mobile-first strategy.
October 8, 2015 Blog Retail and eCommerce Five Golden Rules: The Retailer’s Guide to Holiday Customer Service Success
September 17, 2015 Blog Healthcare Payers Open Enrollment Essentials: How to Build Lasting Relationships with Members
September 14, 2015 Blog Retail Banking Goodbye, Multichannel! Future Financial Relationships Require an Omnichannel Approach
August 25, 2015 Blog Healthcare Payers In the Wake of Merger Mania, What's Next for Health Insurance Customers?
