Resources | TTEC

November 13, 2023 Tips and Takeaways

4 ways to humanize collections efforts without sacrificing results

Easy, empathetic experiences benefit customers and your company
November 12, 2023 Infographic

Ready, Set, Grow with TTEC Sales Incubator
November 10, 2023 Case Study High Tech

Skilled tech support slashes hold times 93%

Expert associates and the right CRM drive better, faster resolutions
November 10, 2023 On-Demand Webinar

AI-Enabled CX: Crafting Unforgettable Experiences
November 9, 2023 Customer Strategist

A scary CX trend: Employee compassion fatigue and burnout
November 9, 2023 Trends Report

CX Trends for 2024

4 megatrends shaping the future of customer and employee experiences
November 8, 2023 Blog

CX Trends: In 2024, it’s time to look at the bigger picture
October 31, 2023 Strategy Guide Financial Services and Insurance

AI/CX value chain analysis: Bank loans

Bring humanity to customer interactions with thoughtful deployment of automation, AI, and people assets
October 30, 2023 Blog

Impact sourcing vs. impact strategy: It takes both to truly make a difference
October 20, 2023 On-Demand Webinar

AI mythbusters for CX: What's real and what’s a hallucination
October 18, 2023 Blog High Tech

Yep, wellness is a BIG DEAL in the tech support space too
October 17, 2023 Tips and Takeaways Healthcare

3 ways HMEs blend tech and talent to lift CX

Bring humanity to customer interactions with thoughtful deployment of automation, AI, and people assets