August 28, 2014 Blog Financial Services and Insurance Financial Institutions Need a Value Proposition that Spans a Customer’s Lifetime Journey
August 1, 2014 Customer Strategist The Technology Behind Customer Engagement The technology decisions you make will influence the type of experience you create for your customers.
July 10, 2014 Blog Synthesizing Knowledge and Technology to Deliver on Customers’ Omnichannel Support Expectations
July 8, 2014 Case Study Financial Services and Insurance Marketing Analytics Drive Costs Down 60% The insurance industry is highly competitive. Countless ads bombard consumers to sign up or switch providers. Cost-effective customer acquisition is a major challenge. That's where we come in.
June 30, 2014 Customer Strategist Enabling memorable experiences Technology on its own is amazing, but when multiple tools are used together to solve a person’s issue, they become much more powerful, and memorable.
June 30, 2014 Customer Strategist Communications Pardon the Disruption Fairfax Media CEO Greg Hywood discusses the new role of customers in the business of news.
June 30, 2014 Customer Strategist Communications Three Types of Advanced Analytics for Operators Separate what’s hot from what’s hype to make a real impact on telecommunications business.
