Resources | TTEC

July 28, 2023 Blog

Empathy and sentiment scores: What we know and what we think we know
July 25, 2023 Blog

A plug-and-play model is the future of AI-enabled CX (here’s why)
July 17, 2023 Blog Media and Entertainment

Want to improve gaming CX? Your AI needs to be seamless
July 12, 2023 Case Study Media and Entertainment

$4.9M annual savings unearthed for a peripheral gaming device client

TTEC’s Operational Consulting team serves up 30 recommendations to cut cost and optimize CX for customers and employees
July 11, 2023 Blog

Free generative AI training aims to nudge broader adoption
July 7, 2023 Strategy Guide Financial Services and Insurance

3 banking fraud mitigation strategies

Master the balancing act: Protection without friction to safeguard CX
July 6, 2023 Blog Media and Entertainment

3 reasons to consider gamers when recruiting for CX jobs
June 29, 2023 Blog

Show report: The ABCs of AI for CX
June 28, 2023 Blog

4 ways AI should be evolving your contact center
June 27, 2023 Datasheet Travel and Hospitality

Our impact in Travel and Hospitality

Destination: amazing CX
June 27, 2023 Datasheet

Our impact in Revenue Generation

Amplify your reach and accelerate growth
June 27, 2023 Datasheet Public Sector and Government

Our impact in Public Sector

Delivering 5-star CX for public service