May 23, 2024 Service Flex EX Our FlexEX approach is an agile workplace strategy that meets the needs and preferences of today's workforce.
May 17, 2024 Service Translation and Communication Enhancements Eliminate communication barriers with our AI-enhanced platform and services
May 17, 2024 Service Workforce Optimization Services Extract maximum return from your most valuable asset
May 17, 2024 Case Study Financial Services and Insurance Insurance company optimizes back-office operations by 20% A Canadian insurer eliminated waste in its back-office operations, resulting in happy customers — and happy employees
May 17, 2024 Case Study Automotive Simulated learning accelerates great service Our client was struggling to meet its customer service needs with both new associates and tenured employees failing to meet goals. We built a virtual contact center that helped associates train with real-world scenarios.
May 14, 2024 Case Study Communications A customer experience roadmap for long-term success Our client was at a crossroads with increased competition. We helped them create a customer-centric vision and build a new CX roadmap.
