October 18, 2024 Case Study Retail Banking Operating costs slashed 30%-50%, productivity doubles for banking firm Innovative quality assurance tools and efficient protocols improve the customer experience
August 26, 2024 Tips and Takeaways Hypergrowth and Startups 5 myths about BPOs for startups – busted! The right partner can take your CX to the next level
July 25, 2024 Landing Page Back Office Support Services Improve customer care and grow your business with 24/7, asynchronous back office support.
July 10, 2024 Blog Healthcare Payers and PBMs: Be the voice of clarity amid coming IRA and CMS healthcare changes
March 29, 2024 Case Study High Tech Expert outsourced collections team drives fast results TTEC helped a growing company when its in-house team struggled to scale
February 28, 2024 Industry Solution High Tech Back Office Support for High Tech A high-functioning back-office is fundamental to great customer experience. We help you eliminate the stress from back-office work.
January 22, 2024 Trends Report Top 3 trends for elevating CX with automation in 2024 Harness the full potential of AI and other tools to deliver next-level experiences
November 9, 2023 Trends Report CX Trends for 2024 4 megatrends shaping the future of customer and employee experiences
September 26, 2023 Video CX Optimized Video Outsourced customer experience and technology services that improve customer satisfaction and reduce cost to serve.
September 22, 2023 Blog High Tech 4 ways high-tech companies can benefit from back-office outsourcing
