April 15, 2019 Video Humanify® Growth Solutions We use the most advanced marketing, sales, and automation technologies available to execute on our three core offerings of demand & acquisition, growth & expansion, and retention & loyalty
April 1, 2019 Customer Strategist Retail Banking The Economics of Customer Engagement Article eBay discusses how it turned NPS into an enterpise economic strategy to determine the relationship between customer churn and customer lifetime value in an effort to deepen customer relationships.
August 22, 2018 Case Study Airlines Airline loyalty member satisfaction takes off with proactive partnership NPS jumps 104% and calls drop 33% due to proactive analysis of customers intents
